Legal
Website Terms
Last updated: 9 August 2026
These terms cover your use of this website. They don't limit your rights under the Australian Consumer Law or any other law that can't be excluded.
About this site
This site is published by Ciucci Pty Ltd (ABN 17 676 838 332), trading as Velvet Bean Carlton at 1st Floor, Trinity College, 194 Victoria St, Carlton VIC 3053. It's here to tell you what we serve, when we're open and how to find us.
Menu, prices and availability
We keep the menu and prices on this page current, but the menu in the café is the one that applies at the time you order. Items sell out, prices change and specials come and go. All prices include GST.Prices and availability may change without notice.Card payments may carry a surcharge set by our payment provider. The amount depends on your card type and is shown on the terminal before you confirm. Paying by cash avoids it.
Allergens and dietary requirements
Please tell our staff about any allergies or dietary requirements before ordering. Our kitchen handles gluten, egg, dairy, soy, nuts, sesame, fish and shellfish, so we can't guarantee any dish is free of traces.
Item descriptions on this site are a guide, not a full ingredient list. If a dietary requirement matters to you, please speak to our staff in the café before you order.
Hours
Opening hours shown here are our usual trading hours. Closed on public holidays. Hours can also change at short notice. Call us on 0478 716 195 if you're making a special trip.
Ordering online
Our QR code and ordering link take you to Hey You, a separate provider. Your order and payment there are subject to Hey You's own terms, and we're not responsible for their platform. We are of course responsible for the food and drink we prepare for you.
Links to other sites
Where we link to another site, such as Google Maps, our ordering provider or our own group's pages, we don't control that site and aren't responsible for its content.
Our content
The text, photographs, logos and design on this site belong to us or are used with permission. Please don't reproduce them commercially without asking us first. Customer reviews quoted on this site remain the words of the people who wrote them and are reproduced from our public Google listing.
Changes
We may update these terms; the "last updated" date above shows when we last did.
Governing law
These terms are governed by the laws of Victoria, Australia.
Contact us
Email us at velvetbeancarlton@gmail.com, call us at0478 716 195 or visit us at 1st Floor, Trinity College, 194 Victoria St, Carlton VIC 3053.